Chicago Design Museum Store
Dec 2013–Jan 2015
The Chicago Design Museum (ChiDM), which began as a month-long pop-up, engages and builds community through exhibitions and programs. When the pop-up transitioned into a permanent museum, I was asked to join the board as Retail Director. My brief was to design the vision for, lead the build of, and manage ChiDM’s first permanent store. The goal was to provide supplemental revenue to both ChiDM and the designers whose products the store sells.
The vision I came up with was a store so beautiful and so carefully curated with Chicago-based design products that it felt like an extension of the exhibition space. On a functional level, the store had to work not only for visitors/customers, but also for the volunteers who would be staffing it. With that end in mind, I prototyped experiences to determine best processes, then adjusted once the store was open. I worked with an architect to design modular furniture that defined the store as a space and was flexible enough to be easily moved if the store or museum moved. I oversaw the business side of the store and managed the inventory and sales of products from more than 40 vendors.